The Office Operators and its subsidiaries respect your privacy and strive to protect it. Below you can read which data we process, what we do with your data, the legal framework and how to contact us.
Who we are
The Office Operators and its subsidiaries offer their clients office solutions including (flexible) office space, meeting rooms and various office-related products and services.
The Office Operators has its registered office at Schiphol Boulevard 127, 1118 BG in Schiphol, the Netherlands. The Office Operators is registered under the Chamber of Commerce number 55236545.
Personal data and the way we process them
We collect data in different ways. We collect data via cookies (only if you allow it) and when you provide your personal data to us, for example, by booking a tour or a meeting room.
Your IP-address can be processed when you agree to the placing of cookies during your visit to our website. The placing of cookies helps us better our website and make it more customer-friendly.
If you book a meeting room or rent an office space, you will be asked to provide your contact details (such as your (company) name, e-mail, telephone number, etc.) and your financial details (such as your credit card number, your billing address, etc.). Your credit card details will only be used for the billing and payment processing of the products and services that you have ordered. Your credit card details can also be used for the prevention of fraud.
We may also use your contact information to send you information about other products and services from us, as well as promotional material from our marketing partners that may be of interest to you. If you do not want to receive this advertising material, you can unsubscribe by clicking on the unsubscribe button.
The purposes for which we use your data
We collect personal data for the following purposes:
– to provide our services to you;
– to communicate with you (e.g. to answer your questions or to handle a complaint);
– for work preparation and fraud prevention;
– for the execution of contracts;
– by legal obligation.
We cannot perform the above if you do not provide us your data.
Sharing data with third parties
By providing us your data, you acknowledge and accept that we may process and share your data to parts of the international network of The Office Operators and also to third parties outside the EU, provided that this only takes place:
– to execute an agreement;
– insofar as required by law and regulations;
– insofar as required of a judicial power;
– for work preparation and fraud prevention;
– to simplify our management of data;
Some products or services that we offer you, require that we provide your data to a third party. We can only share your data with a third party if you grant us your permission. An example is if you ask us to purchase flowers on your behalf for your client.
Storage of your data
All communication between you and us takes place via telephone, e-mail or our online chat service.
You are automatically registered for the newsletters of the business centre where you have rented an office space. Your name and e-mail address will be used to send you the newsletters. This way we can keep you informed of everything that is new within the business centre. If you do not want to receive our newsletters, you can unsubscribe by clicking on the unsubscribe button.
If you have a question, you can call, e-mail or chat with our customer service via our website. In order to be of good service to you, we can ask you for your personal data. We can also record telephone conversations for training purposes.
Your personal data can be used to prevent, investigate and to fight fraud. Your data can be provided to the government, judicial authority or other relevant authorities.
Protection and data breach obligation
We respect your privacy and strive to protect it. We take the necessary technical and organizational measures in accordance with the industry standards to protect your personal data against loss or unlawful use. We guarantee to the extent possible, the protection of the privacy of all visitors of our website. This means that we also require our partners to make maximum efforts to protect your data. If there is a data breach, we will notify the authority and the affected person(s) within 72 hours of the discovery of the data breach.
If you are 16 or younger, you may only use our website under the supervision of your parents or legal representatives. We do not knowingly collect data from children younger than 13 years old. Minors do not fall under our target group.
You have the right to access, rectify or erase your data. You also have the right to object the processing of your personal data. You can also withdraw your consent to the processing of your data. You can do the above by sending us a written request. You also have the right to file a complaint to the Dutch Data Protection Authority.
Terms and conditions
Do you have any questions or do you want to access, rectify or erase your data? Feel free to contact our customer service at firstname.lastname@example.org.